Gridmere
Delete your account
Last updated: 12 October 2026
This page explains how to delete your account in Gridmere, the game by Mökkigames, and what happens to your data.
In the game
- Log in to Gridmere.
- Open Settings and press Delete Account.
- Type CONFIRM and press Delete Account.
By email
If you cannot use the game, email support@mokkigames.com from the email address of your account. Write "Delete my Gridmere account" and your username. We reply when the deletion has started.
To have some of your data deleted without deleting your account, email us from the email address of your account and tell us what you want deleted.
What happens next
Your account is deleted 30 days after the request. During that time you cannot log in. To cancel, email us from the email address of your account before the 30 days are over. After that, the deletion cannot be undone.
What is deleted
Your email address and password, your progress, inventory, coins, skills, friends and settings, your saved chat lines and your moderation history. This includes everything you bought with real money. Your locks are removed, so worlds you owned can be claimed by other players.
What is kept
| Data | How long |
|---|---|
| Game event logs, including world chat, text placed on signs, boards, mailboxes and gifts, error reports and player reports | Up to 60 days |
| Coin and token history | Up to 90 days |
| Play session records | Up to 180 days |
| Security records tied to an IP address or device, such as logins, account creation and world locks | Up to 12 months |
| Bans on an IP address or device | While the ban applies, and 30 days after it ends |
| Purchase records, with your player number and the username you had when buying, but no email address | 10 years, as Finnish bookkeeping law requires |
| Your username | Permanently, so that nobody else can register it and pretend to be you |
Text you placed in worlds, such as signs, stays in those worlds. Email us if you want a specific text removed.
The Privacy Policy has the full details.